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19 Top Questions · Updated for 2026

Frequently Asked Questions

Everything you need to know about selling diabetic test strips, CGMs, and insulin pump supplies for cash — locally or by mail.

Sell My Test Strips USA buys unused diabetic test strips, CGMs, insulin pump supplies, and lancets — and we offer two convenient ways to sell diabetic supplies for cash:

  • In-person at a local office — Walk in, get your supplies inspected on the spot, and leave with cash the same day. We have five U.S. office locations: Charlotte NC, Raleigh NC, Greensboro NC, Winston-Salem NC, and Knoxville TN.
  • Mail-in from anywhere in the U.S. — Get an instant quote online, ship your supplies with a free prepaid label, and get paid within 1 business day of inspection.

Both options pay the same competitive rates. Choose whichever is faster and easier for you.

If you're near one of our offices, in-person drop-off is the fastest way to get cash for test strips — most sellers walk out with cash in 15 minutes or less. Here's how it works:

  1. Find your nearest office — We have five locations across NC and TN (full addresses below).
  2. Bring your supplies — No appointment needed. Just walk in during business hours with your unopened, unexpired diabetic supplies.
  3. On-the-spot inspection — Our team verifies the brand, expiration date, and condition of each box right in front of you.
  4. Get paid immediately — Once inspection is complete, you receive same-day cash payment before you leave.

In-person drop-off is ideal if you have a large quantity of supplies, prefer face-to-face transactions, or simply want your money today. Searching for "sell diabetic test strips near me"? You'll find us in:

  • Charlotte, NC — 4037 E Independence Blvd, Suite 605 · 704-387-3874
  • Raleigh, NC — 8024 Glenwood Ave, Suite 111 · 919-444-8883
  • Greensboro, NC — 4510 Weybridge Lane, Suite 208 · 336-439-1115
  • Winston-Salem, NC — 615 Saint George Square Ct, Suite 301 · 336-559-5588
  • Knoxville, TN — 200 Prosperity Dr · 865-420-5528

If you don't live near one of our offices — or just prefer to ship — our mail-in test strip buyback process is fast, free, and works from anywhere in the United States:

  1. Get an instant quote — Visit sellmyteststripsusa.com/offer and select your items to see exactly what you'll be paid.
  2. We send a free prepaid shipping label or kit — We email you a USPS or UPS label, or mail a complete shipping kit (sturdy box, padding, and label) at no cost.
  3. Pack and ship — Place your sealed boxes in the kit with padding, attach the label, and drop the package at any USPS or UPS location.
  4. Get paid within 1 business day of inspection — Once your shipment arrives and passes inspection, we send your payment via PayPal, Zelle, Venmo, ACH, or check.

Total turnaround from the day you ship is usually 3–7 business days.

Yes. It is completely legal in the United States to sell unused, unexpired diabetic test strips, lancets, continuous glucose monitors (CGMs), and insulin pump supplies. Diabetic test strips are classified as durable medical equipment (DME) and are sold over the counter, which means consumers may legally resell them.

We purchase the full range of unused diabetic products from all major brands, including:

  • Test strips: OneTouch (Ultra, Verio), FreeStyle (Lite, Freedom), Accu-Chek (Aviva Plus, Guide, SmartView), Contour Next, True Metrix, Bayer
  • Continuous Glucose Monitors (CGMs): Dexcom G6 and G7 sensors, transmitters, and receivers; FreeStyle Libre 2, Libre 3, and Libre 14 Day sensors and readers; Medtronic Guardian sensors
  • Insulin pump supplies: Omnipod 5, Omnipod DASH, classic Omnipod pods (5-packs and 10-packs), Medtronic and Tandem infusion sets, reservoirs, and cartridges
  • Lancets and lancing devices: Accu-Chek Softclix and Fastclix, OneTouch Delica, BD Ultra-Fine, and others
  • BD pen needles and glucose meters in original packaging

Payouts depend on the brand, box size, expiration date, and condition of your supplies — and prices update regularly based on current market demand. To see exactly what your items are worth right now, get an instant quote at sellmyteststripsusa.com/offer and select the products you have. You'll see your full payout in seconds, with no obligation to ship or visit an office.

It depends on which option you choose:

  • In-person at a local office: Same-day cash. Inspection takes about 15 minutes and you're paid before you walk out.
  • Mail-in: Payment is issued within 1 business day after your shipment arrives and passes inspection. If you choose Zelle, your payment can land in your account within minutes.

In-person customers are paid in cash on the spot at our office.

Mail-in customers can choose from:

  • PayPal
  • Zelle
  • Venmo
  • ACH direct deposit
  • Digital check (emailed)
  • Mailed business check (delivered in 2–8 business days)

All payment methods are secure, and there are no hidden fees deducted from your payout.

Yes. Mail-in shipping is always 100% free. When you complete your sales form at sellmyteststripsusa.com/offer, we provide a prepaid USPS or UPS shipping label by email or mail you a complete shipping kit (sturdy box, padding, and label) at no cost. You'll never pay out of pocket to send us your supplies.

To qualify for our highest payouts, your boxes must be:

  • Factory sealed — the manufacturer's seal must be unbroken
  • Unexpired — most products require at least 8–10 months remaining before the expiration date
  • In mint condition — no crushing, dents, tears, water damage, stains, ink marks, or torn seals
  • Original packaging — strips, sensors, and pods must remain in their manufacturer boxes

Boxes in slightly less-than-perfect condition may still qualify at a reduced payout. Severely damaged, opened, or expired items cannot be purchased.

Unfortunately, no. For safety and accuracy reasons, we cannot purchase expired supplies or items within 3 months of their expiration date. Expired test strips can give inaccurate blood glucose readings, which is dangerous for the end user. If you have expired supplies, consider donating them to a local diabetes nonprofit or veterinary clinic rather than throwing them away.

No prescription is required to sell over-the-counter diabetic supplies such as test strips, lancets, CGM sensors, and pump pods. These products can be purchased and resold legally without a prescription. Insulin and other prescription-only medications cannot be resold and we do not purchase them.

We accept orders of all sizes at both our local offices and through mail-in. Some mail-in orders may require a $75 minimum for free shipping; smaller orders may still be accepted but ship at your cost. There is no maximum — whether you have 1 box or 1,000, we'll buy them all at the listed price. High-volume sellers may qualify for bonus pricing and loyalty rewards.

Yes — leave all stickers and pharmacy labels on the box. Removing them yourself can tear the cardboard or damage the seal, which lowers the box's value and may disqualify it from purchase. Our staff professionally removes and shreds all labels using a solution that preserves the box. If you prefer extra privacy, you can black out personal information with a permanent marker before shipping or visiting our office — but never peel labels off.

Your privacy is our top priority. Whether you sell in person or by mail:

  • All pharmacy labels, name stickers, and personal information are professionally removed and shredded
  • Your account information is kept strictly confidential and is never shared, sold, or distributed
  • All transactions are processed through secure, encrypted payment systems
  • We are fully HIPAA-aware in how we handle any health-related labeling

Proper packing protects your payout. Follow these guidelines:

  • Use a sturdy cardboard box (the one we provide in our shipping kit works perfectly)
  • Add bubble wrap, packing paper, or air pillows around all sides and corners
  • Pack boxes snugly so they don't shift during transit, but never tight enough to crush them
  • Keep test strips, sensors, and pods in their original manufacturer boxes
  • Apply the prepaid label flat on top, and drop off at any USPS or UPS location

Damage during shipping is the #1 reason payouts get reduced — taking 5 extra minutes to pack properly is worth it.

There are many legitimate reasons people end up with unused diabetic supplies, including:

  • Switching devices (e.g., from test strips to a CGM, or from one CGM brand to another)
  • Insurance shipments arriving faster than supplies are used
  • Prescription or dosage changes from their doctor
  • Receiving free samples from a pharmacy or manufacturer
  • A loved one passing away and family members managing the estate
  • Stockpiling more than needed during periods of changed treatment

Selling your extras puts money back in your pocket and helps uninsured or underinsured diabetics access supplies they couldn't otherwise afford.

Absolutely. We've built our reputation on transparency, honesty, and fast payments. Here's why thousands of sellers choose us:

  • BBB A+ rating and accreditation
  • Verified 5-star reviews on Trustpilot, Google, and Facebook
  • Five U.S. office locations you can visit in person — across NC and TN
  • A real phone number — call us at 888-828-6729
  • Transparent, published price lists — no hidden offers or bait-and-switch
  • Clear policies on what we accept, payment timing, and returns

Don't take our word for it — read our customer reviews or stop by one of our local offices to meet our team in person.

If any items are rejected (typically due to damage or expiration date issues), we will:

  1. Notify you immediately — at the office on the spot, or by email for mail-in shipments with photos of the affected items
  2. Pay you for all qualifying items at the quoted price
  3. Return the rejected items at your request (return shipping costs may apply for mail-in) or recycle/dispose of them at your direction

We take photos of every box we receive during mail-in inspection so there is full transparency in every transaction.

Still Have Questions?

We're here to help. Reach out to our customer support team and we'll get back to you as soon as possible.

Call Support: 888-828-6729

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